Support

We’re here to help.

For tenants

• Signing in: use the invitation email from your landlord, then sign in at app.blockpropai.com.
• Paying rent: open Payments in your portal. Bank transfers usually take a few business days to settle; your portal shows the status the whole way.
• Questions about your lease, rent amount, or repairs: contact your landlord or property manager — they manage your lease. For problems with the app itself, email us.

For owners and managers

• Getting started or a demo: pick a plan and we’ll set up a time.
• Payouts: rent is deposited to the bank account you connect in Payment Accounts. For a missing or delayed payout, email us with the property and month.
• Billing, cancellation, and refunds: see our Terms; cancel any time by emailing support.

Privacy and your data

To access, correct, export, or delete your information, email support@blockpropai.com. See our Privacy Policy for details.